1. Introduction

The North Carolina Professional Groomers Association (“NCPGA,” “we,” “our,” “us”) respects your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect your information through our website at https://ncpagroomersassociation.org/ (“Site”).

By using our Site, you consent to the practices described in this Policy.

 

2. Information We Collect

We collect information in the following ways:

A. Information You Provide

When you:

• Apply for membership

• Create an account

• Join the member directory

• Register for events

• Contact us

• Submit forms

• Make payments

You may provide:

• Name

• Email address

• Phone number

• Business name

• Physical address

• Certifications or professional details

• Profile photo or business logo

• Payment information (processed securely by third-party providers)

• Any details voluntarily submitted through text fields or uploads

B. Automatically Collected Information

When you use the Site, we may automatically collect:

• IP address

• Browser and device type

• Operating system

• Pages visited and duration

• Referring URLs

• Cookies and tracking technologies

This helps us improve the Site, optimize performance, and maintain security.

 

3. How We Use Your Information

We use the information we collect to:

• Process membership applications

• Maintain member accounts

• Display optional directory listings

• Communicate updates, announcements, and event information

• Process payments and maintain billing records

• Improve the Site, user experience, and association operations

• Provide member support

• Maintain platform security and fraud prevention

We do not sell your information.

 

4. Member Directory

Participation in the public Member Directory is optional.

You opt in automatically when:

• Your submitted details (name, business info, city/state, certifications, etc.) will be publicly displayed.

• You may request edits or removal at any time.

NCPGA is not responsible for how third parties use publicly accessible directory information.

 

5. Sharing of Information

We may share necessary information with trusted third-party service providers, including:

• Website hosting platforms

• Email service providers

• Payment processors

• Event registration tools

• Security and analytics tools

These partners only use data as needed to provide their services.

We do not share your information with advertisers or unrelated third parties.

 

6. Payment Information

NCPGA does not store complete credit card numbers, even in the case that cards are saved for subscription charges. 
All payments are processed via secure, PCI-compliant providers such as:

• Wix Payments

• Stripe

• PayPal

Payment processors may collect additional information per their policies.

 

7. Cookies and Tracking

We use cookies to:

• Improve Site functionality

• Enable member login

• Analyze traffic and engagement

• Personalize content

You may manage or disable cookies through your browser settings.

 

8. Data Security

We implement industry-standard measures to protect your personal information.
However, no online system can guarantee 100% security.

 

9. Your Rights

You may:

• Request access to your personal information

• Update or correct your information

• Request removal from the directory

• Unsubscribe from email communications

• Request account deletion

Contact us at info@ncpagroomersassociation.org to make a request.

 

10. Children’s Privacy

Our Site and services are not intended for minors under 18.
We do not knowingly collect information from minors.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised date.

 

12. Contact Information

North Carolina Professional Groomers Association (NCPGA)
Email: info@ncpagroomersassociation.org
Address: 213 Waldo St Cary, NC 27511